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Issue get automatically duplicated

In addition to my inCloud account, I've a YouTrack Free Pack User license that I use for other purposes.

This YouTrack installation fetches message from an email address to create new tickets for a specific project.
I've created two tickets in such way.
For some reason, one of these tickets keeps getting automatically duplicated (and YouTrack also automatically set references to the first original ticket).
I didn't set any custom workflow (i.e. I've left the default ones) and I really have no clue why this is happening.
The original email has been cancelled by YouTrack (and I've verified: the inbox is actually empty).

How can I find how the ticket got created?
There is some sort of log I can check?

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