I have an issue with replies from customers ending up as new issues rather than comments on the original issue. A common use case for us is that we automatically create the issue in one project when a new email arrives. Then the issue is moved manually to another project. Then if we comment on the issue and the customer replies back a new issue is created in YouTrack. Would it be possible to have this use case working the way we want? Meaning that we have the comment/email chain end up in one and the same issue even after changing the project of the issue?