I want to share tickets between my CRM and YouTrack. I'v seen that YT integrates with Zendesk, so the machinary is already there, but seems not accessible to third party developers.
So far, I think I have two options:
- Polling YT from the CRM (don't like this)
- Using Jabber notifications. Not tried, but it should work this way: install a jabber server, create a Jabber user for my application, create the account in YT, translate Jabber messages to JMS (Camel has an XMPP connector)
Is there any alternative?