I'm experimenting with YouTrack 6.5 and I want to output bi-directional Reported vs. Resolved diagram like in Youtrack Help Pages.
When I try to plot the diagram I can see reported tickets but completed tickets are missing.
As far as I understand, tickets states should have particular values like New, Resolved, or Reopen. But what if tickets have other possible values: (Open, Done) instead of (New and Resolved) in our working process?
Is there a way to map these states?