bug with merging users

hi,

think i found a bug with the user management.

i've merged a banned user with the my account - the root account, and now i cannot login to the system because i'm a banned user.

can you please help me with this ?

best

regards

gj.

 

6 comments
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Official comment

Please confirm from the administrator's account the reset of the root by creating a support ticket. 

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Do you have InCloud or stand-alone instance?

 

 

 

 

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in cloud. thank you.

btw do you need the url ?

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hi, thank you very much for your time.

where should i create teh support ticket? 

i've created a bug ticket here https://youtrack.jetbrains.com/issue/JPS-4045

 

regards

 

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There's "Submit a request" link n the top of this page, please use it: http://i.imgur.com/44cQ0vp.png .

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thank you very much.

problem fixed

 

gj.

 

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