YouTrack Import from YouTrack

Hello,

I'm trying to import my YouTrack project from my standalone version to the cloud version by i face against this error :

[414-2] Script output property '{Project with id=0-30 key=IW}.{Issue with key IW-1 and id 2-958}.fields.Tags[0].name' is undefined

I can't find why nor what to do to resolve it.

Can you help me ?

Thank you,

Damien

0
3 comments
Official comment

Hi Damien. This error implies that one of the tags in issue IW-1 in your Server instance is lacking a name. Making sure that all tags have names or removing tags could resolve this issue. You may need to do this via REST API in case you can't find such tags in this issue via the interface.

I would advise leaving a support ticket with us if further troubleshooting is needed. You may also share the database backup with us if you'd like your data uploaded to the Cloud as a whole (note that this will replace the existing data on your Cloud instance if you have any).

Hi Stanislav, 

Thank you for your answer, as it's possible i'll ask to restore my database backup as we are moving from standalone to cloud instance.

0

Great! Please submit a request using our support form, and we will share further instructions: https://jb.gg/ytsup.

0

Please sign in to leave a comment.