Issues with Visibility Settings Causing Cards to Remain in the 'Uncategorized' Section on YouTrack Agile Boards
Hi Community,
I'm experiencing an issue with YouTrack Agile Boards where cards remain in the "Uncategorized" swimlane due to visibility settings. When an issue is open to all registered users or has no visibility restrictions, it displays correctly in the appropriate priority swimlane. However, if visibility is limited to specific users or teams, the issue stays in the "Uncategorized" swimlane, even though it displays correctly in the assigned columns.
Additionally, if I change the priority (swimlane) and refresh the page, the priority is updated within the issue itself, but the card still appears under "Uncategorized" rather than in the correct swimlane.
Is this behavior intentional, or is it a bug? Ideally, I’d expect issues with restricted visibility to appear in the appropriate swimlane, simply hidden from unauthorized users.
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Hi! This does sound like a bug. However, I couldn't reproduce it on the latest YouTrack version (currently 2024.3.48978). If you use YouTrack Server and your version is lower, I'd suggest an upgrade to check if the issue can still be reproduced on the latest version. If the upgrade hasn't helped, please reach out to us in support—we might ask you for additional details or your database backup to reproduce this issue.
Hi Stanislav Dubin,
thx for your quick react! I have a stupid question:
Under Global settings→Server configuration, i can only see YouTrack 2024.3.48978 is available. But i cannot find our current version overall. Could you guide me to find our current version?
Thx in advance!
We're glad to help!
Regarding your question, you can check your current YouTrack version using the Help menu item: