Filter Reopened Issues
Hello, is it possible to filter issues that have been reopened? I need to get a list of issue-id's that were reopened on a specific day. I can get a list of issues that were updated during a specific period but how can I identify if they were reopened?
project:ABC updated:2025-05-06T10:00 .. 2025-05-06T11:00 #Unresolved
Is there a way to filter even further by only showing issues that were reopened? Unfortunately, the Reopened distribution report does not give the option to show all the issue-id's, only the count of issues.
Any help would be greatly appreciated.
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Hi Ross! I'm afraid it's not possible to search for issues based on their historical field values. Feel free to subscribe to the relevant issue by voting or marking it with a star to receive updates: JT-32215 Support search by transitions in history.
An alternative approach can be to create a custom workflow with a state-machine rule. Such a rule could restrict moving the issue from your resolved states to “Open”, instead forcing users to use the state machine transition to the “Reopened” state. This way, you'll be able to look for reopened issues with searches like:
project:ABC State: Reopened.