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Hello Paul!

There are two approaches to this task:

1) Create a custom field where you would store some priority value. After that, if you open the issue list, you could specify a sorting query in the search bar.

2) You can also reorder issues manually, please check this guide: https://www.jetbrains.com/help/youtrack/incloud/Reorder-Issues-Manually.html

Let me know if you have any further questions, I'll be happy to help,

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