System Admin doesn't see a new Agile Boards
Hello,
I am a System Admin with all permissions. I see all projects on the page "Projects". But when my team creates new Agile Boards, I don't see them in the list (on the page Agile Boards).
When I try to open direct url of new Agile Board, I see the following error:
"Woah, you can't touch this!Unfortunately, you are not allowed to access the page you've requested. It seems you don't have sufficient permissions."
What additional permissions should have System Admin?
P.S. Project owner sees Agile Board.
What additional permissions should have System Admin?
P.S. Project owner sees Agile Board.
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Hello Eugene!
In the board settings, there is the field "Can view and use the board". Could you please ask your colleagues to open one of the boards and check that you belong to the groups listed in that field? Feel free to share a screenshot of the board settings and a screenshot of your group memberships.
Also, since you're a System Admin, please double-check your own permissions. If you have the global "Low-level Administration" permission, you should be able to view any board in your YouTrack instance.
Are you using an InCloud instance or a standalone installation? If it's an InCloud, please share the name of your instance. If it's standalone, then please let us know the build number you're currently running.
I am having the same issue now. I changed settings as I was trying out how I could reduce visibility.
I am a system admin with ALL rights, but I can not see one Agile Board - and I cannot change the visibility for the Agile board as that setting is only visible when you have already selected the board. This is VERY frustrating.
Hi Eivind. This agile board may be private, i.e., the user has created it for themselves and only they have access to it. To read more about it, see Permissions.
If you are looking to delete a private agile board as the system administrator, please consider adding credentials to the account of the board owner, log in as that user and transfer board ownership/delete the board as that user directly. Hope this helps.
Hi Stanislav, As I said in my comment above, it was me that changed the setting while trying out options. I have full access to everything, but there was no way for me to revert this or change it back. Only way is thorugh the config menu of the Board that I did not have access to.
Luckily I had a colleague that still had access and could add me in again, so now I have access.
I do however consider it to be a mayor flaw in the system that an admin with full access has no way of changing this.
I see; thanks for your reply. There is nothing preventing one from transferring board ownership to someone else. If the board is not shared with anyone, the new owner receives it as a private board as well, which leaves them as the only user that can view the board. As things stand, it's best to keep this logic in mind.