YouTrack Support | JetBrains

Alexander Buturlinov

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Last activity January 12, 2016 02:21
Member since October 12, 2012 13:53
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Created May 15, 2014 09:21

Hi Alexander,Here you can find details about supported environments. So, WebSphere isn't supported at the moment.
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Created April 29, 2014 08:03

Hello Omer!The error message means that your database was used with the newest YouTrack build and then you are trying to use it with an old one. Few days ago we've released version 5.2. With this v...
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Created April 29, 2014 11:35

Hi Omer,The 8723 build is a build of version 5.2. Maybe you're running two versions of YT under Tomcat or Tomcat didn't replace old unpacked files with new ones.Try cleaning unpacked YT directory (...
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Created April 30, 2014 11:34

Hello Omer,I read what you had wrote. But the exception you've provided can be thrown in only one case, when YT starts with database that was used with newest YT build. From your first message I se...
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Created April 30, 2014 14:19

Hello Omer,I'm happy you've managed to run YT. As credentials are concerned the default admin pair is root/root. It doesn't matter which license do you use, free or trial.You can go to http://local...
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Created May 15, 2014 11:12

Hi Brandon,We don't have REST methods to get reports data or find work items.But there is a workaround for you. You can export time report data in CSV format and then process it as you wish.Just cl...
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Created April 04, 2014 10:33

Hi Chris,Please, look at wrapper logs: home/youtrack/standalone/logs/wrapper.log.Also, under what user do you execute the command "service youtrack start"? Usually, you need to run it with sudo: s...
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Created April 04, 2014 14:28

Ok, lets check 'youtrack' user permissions. Please, execute the following commands:ls -l /home | grep youtrack ls -laR /home/youtrack/standalone
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Created April 07, 2014 19:13

Hm, try re-downloading the jar file. May be it was partially downloaded or corrupted.Also, you can check md5 sums of downloaded file.
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Created April 08, 2014 19:14

From what machine are you trying to access YT? Try to open YT from the machine where YT is installed. From current log I see that YT listens on port 8080, but it is not initialized yet. On first re...
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