YouTrack Support | JetBrains

Alexander Buturlinov

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Last activity January 12, 2016 02:21
Member since October 12, 2012 13:53
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Created January 09, 2013 13:37

Hello Mark!Answer please few questions:1. What version of YouTrack do you use?2. Do you use latest version of python client library?3. What YouTrack user account do you use while importing?
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Created January 10, 2013 10:59

Hi Mark!Please, show me settings for Area 'Domain\Reference' in project 'Beam.Repo' and profile for User1?
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Created January 16, 2013 09:29

Hello Mark,The message "Can't change group due to license restrictions" means you have reached a limit of users.Do you use inCloud YouTrack to import issues to? If so, what plan do you use, trial?W...
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Created January 17, 2013 06:20

Hi Mark,Let's see on project with id=14.Please check that this project was imported in YouTrack. Can you find mentioned issues in YouTrack? And in FogBugz?For example, please check issue 14-278.
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Created March 04, 2013 10:11

I meant log from import script. For example, you can use this command to write log to file: python bugzilla2youtrack.py ... >/import.log
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Created March 04, 2013 10:51

Jim, as I can see you have not removed previously imported project.So, there are a lot of errors about not unique issue ids in logs. Please, delete the project and rerun import.N.B. To join stdout ...
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Created December 17, 2012 06:33

Hello Gary,It seems your csv file doesn't contain column 'Issue Id' that keeps issue number in project.
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Created October 16, 2012 09:27

a.e.Could you please show me your log4j.xml. I'd like to see the file from Jetty's cache.You can find it at path like this /var/cache/jetty/data/Jetty__8080_youtrack.war__youtrack__.gc13wk/webapp/W...
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Created October 22, 2012 11:15

Hello a.e.Your configuration file log4j.xml is correct.I've just placed it in my war file and restarted application.So, I don't see described messages neither in out.log nor in youtrack.log.Maybe y...
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Created October 22, 2012 15:11

What Jetty version do you use? Did you make any changes in Jetty's default configuration files?I'm using version 6.1.24-6ubuntu0.11.10.1 with default configs on Ubuntu 11.10.If you have any custom ...
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