YouTrack Support | JetBrains

Alexander Buturlinov

Total activity 102
Last activity January 12, 2016 02:21
Member since October 12, 2012 13:53
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Created March 04, 2013 06:16

Hello Jim,Please attach full import log.And also it would be great to know what YouTrack and BugZilla versions do you use?
- 0 votes
Created March 04, 2013 11:57

Yep, it's because of escape sequences in comments. And of course, it's a bug.Thank you too to help us find this bug!
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Created January 14, 2013 11:56

Hi Mark,Does Andrei belong to Administrators?
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Created January 14, 2013 13:17

Hi Mark,Was user Andrei created in YouTrack? If no, does his account contain email address?And it would be great to see full log. If you don't want attach it here you can send it by email youtrack-...
- 0 votes
Created January 15, 2013 08:26

Hello Mark,Please tell me how do you run YouTrack (as jar, war or windows service)?Do you use Apache/Nginx as frontend?
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Created January 15, 2013 11:45

Hello Mark,The problem is that your Areas names contain backslash (for example, 'Domain\Reference').By default Tomcat doesn't allow using URLs with backslash.So, there are two ways to solve this pr...
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Created January 16, 2013 11:53

Hi Mark,Please, send me full import log to investigate the problem.I think the reason is the same as in previous case, but I need to check it.
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Created January 16, 2013 13:51

Hello Mark,Thank you for the log.As I can see some projects were not imported to YouTrack. For example, project with id 14.So, YouTrack tries to find issue (for example, "14-278") from this project...
- 0 votes
Created December 11, 2012 14:01

Hello,In order to import data from csv file you need create mapping file.The mapping file contains two main sections: FIELD_NAMES and FIELD_TYPES.The first one binds columns names from csv file to...
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Created October 25, 2012 09:31

Hello Agata,The problem is caused by ProjectID for your project.Script generates ProjectID 'Incidents' that doesn't match to ProjectID for already existent project.So, you have to change ProjectID ...
- 0 votes