YouTrack Support | JetBrains

Julia Bernikova

Total activity 216
Last activity April 27, 2026 16:13
Member since November 21, 2023 12:27
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Julia Bernikova commented, April 27, 2026 16:13
Hi Aleksandr Teterin,The issue is most likely related to the permission scheme in your particular instance. Let's continue investigating this in the support ticket you submitted!
- 0 votes
Julia Bernikova commented, March 25, 2026 11:53
Official comment
Hi G. K.,There is no formal schema yet, and preparing one is not currently on the roadmap. An an alternative approach, you can examine the demo import script to get familiar with the expected data ...
- 0 votes
Julia Bernikova commented, March 03, 2026 09:13
Official comment
Hi Jbonsall,Thank you for sharing the exact code you use!The prompt doesn't get displayed because of a recent bug in YouTrack, so there's no issue with the code: JT-94121. There's no definitive ETA...
- 0 votes
Julia Bernikova commented, December 01, 2025 18:23
Hi Anatol,Thanks for your feedback! It looks like the trailing slash is mentioned when describing the default value as opposed to providing a custom one, but we'll keep an eye out for similar reports.
- 0 votes
Julia Bernikova commented, November 27, 2025 13:32
Hi Yinguof,The request mentioned here was closed a few years ago - long before the Helpdesk module was added to YouTrack - since it was decided not to implement it.While adding users via the workfl...
- 0 votes
Julia Bernikova commented, November 27, 2025 13:30
Hi Yinguof,Registration is only available to standard users, but you can create accounts for reporters manually or invite them into your instance. Would that suffice?
- 0 votes
Julia Bernikova commented, November 24, 2025 14:53
Thanks for the update, I'm glad to hear this helped!
- 1 vote
Julia Bernikova commented, November 24, 2025 11:48
Hi Uolary,The behavior you see is expected: by design, the JavaScript API doesn't check the user permissions. So, it is indeed the app developer's responsibility to ensure the access scheme is resp...
- 1 vote
Julia Bernikova commented, November 19, 2025 20:06
Hi Furgan213,Thank you for reporting the issue!As I can see, the secret does get saved successfully, but YouTrack doesn't use it when testing the connection from the “Channels” page. I registered t...
- 0 votes
Julia Bernikova commented, November 19, 2025 18:09
Hi Djamesfar, thanks for your feedback! This is exactly what we hope to implement soon, but it's taking some time to make sure the UI stays consistent across the entire app.
- 0 votes