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Nathanael Spriet
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13
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April 13, 2026 07:33
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January 14, 2026 11:50
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Created
April 13, 2026 07:33
Hi Stanislav!(Sorry for the late reply, I was unavailable for the last week)Thanks for your detailed reply! Your second option - making an API call as a project agent - sound interesting and the go...
Community
User management: Questions & Answers
Helpdesk form duplicates users
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Created
April 03, 2026 07:44
Hi Stanislav Dublin!Thanks for this reply. As I explain in previous messages in this forum, I'm trying to develop a custom issue form embedded in our website. You explained to me here that there is...
Community
User management: Questions & Answers
Helpdesk form duplicates users
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Created
February 13, 2026 13:02
Ok, that's what I thought. Are there any plans on doing such a thing? It would be consistent with how we can create a ticket on behalf of another user.Thanks!
Community
REST API (Integrations and import form third-party tools included): Questions & Answers
Comment a ticket via API for another user
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Created
February 13, 2026 12:40
Hi Stanislav Dubin !Thanks for your quick reply. This was not exactly what I meant. I created an agent user with a token so my application can create tickets in a helpdesk projects.It works well as...
Community
REST API (Integrations and import form third-party tools included): Questions & Answers
Comment a ticket via API for another user
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Edited
January 14, 2026 12:50
Hi Stanislav Dubin Julia Bernikova ,There is no official REST API for creating ticketsIs this still true? The first use-case of your REST API documentation is about creating an issue.I have the sam...
Community
REST API (Integrations and import form third-party tools included): Questions & Answers
Create ticket via API combine with mailbox
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