Workflow: Some rules don't work
Hello,
I'm having some trouble getting what I want in the rules system.
In the first image, the rule that should allow me to add the user in the "Assignee" field when it changes the ticket from "Planned" to "In Progress" doesn’t work.
In the second image, I can't validate the rule when I ask to clear the "Estimate" field (its type is "period") while I have no problem for the others.
Please sign in to leave a comment.
I found a workaround for Assignee problem with help of the command system
EDIT: This workaround works also for clear the "Estimate" field.
Hello Nicolas,
Glad to know you found a solution for your case.
Thank you for the report–I've reproduced some of the problems you mentioned: JT-74354, JT-74356. Updates regarding these bugs will be given in the linked public issues. The workaround you found can be used meanwhile.