Nicolas Aubry
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Nicolas Aubry created a post, Workflow action "Send a email message" : Outlook display
With this action (see image), I end up with a non-clickable link in the web version of outlook (while the iPhone version it works), you know why?! -
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Nicolas Aubry created a post, Workflow: Some rules don't work
Hello, I'm having some trouble getting what I want in the rules system. In the first image, the rule that should allow me to add the user in the "Assignee" field when it changes the ticket from "P... -
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Nicolas Aubry created a post, Adding a tag from the ticket is impossible for some users
Hello, This is not easy to explain but I will try to be as precise as possible. I have users who can see and add tags to tickets from the "Issues" page (see image) BUT this is impossible if they g... -