Problem with Space Integration

Created May 31, 2023 15:58

Unable to Integrate YouTrack with JetBrains Space. Always getting error saying "Unable to establish connection. Please check the repository URL". YouTrack and Space is hosted on same server.

I was following below document. https://www.jetbrains.com/help/youtrack/cloud/integration-with-space.html

Please help me solving this issue

4 comments

Alisa Kasyanova

Created June 01, 2023 12:09

Hi!

First, please make sure that you use the URL of the repository, not the base URL of your Space instance.

Second: verify that your server correctly resolves itself. For example, try to curl the repo URL from the server.

Sayed Anowar

Created June 03, 2023 03:19

Can you please help me finding repository URL for Space On-Premise instance?

I tried retrieving the URL using Clone a repo option (tried SSH and HTTP url), but no luck so far.

Sayed Anowar

Created June 03, 2023 03:52

I tried with localhost url but getting following url. Can you please help me debug the issue?

com.fasterxml.jackson.core.JsonParseException: Unrecognized token 'Cannot': was expecting (JSON String, Number, Array, Object or token 'null', 'true' or 'false') at [Source: (String)"Cannot find user by credentials "104d847a-3e8d-4b6d-83dc-3766d0b1240a/***""; line: 1, column: 7]

Alisa Kasyanova

Created June 06, 2023 09:49

Could you please create a support request and provide us with the integration settings screenshots? Please also send the YouTrack logs folder.

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