How to restrict reporters to view only ceratain project?
Hi I want to create youtrack instance for customer services. I want to have one helpdesk project per client and one client has multiple customers (Non-licensed reporter role). But is it possible to assign customers group to one project and other customer group to another helpdesk project. For now customer can see all helpdesk projects in portal, I want to make customer see only the project he is assigned to
Please sign in to leave a comment.
Hi!
I'm Sergey from the YouTrack team.
Currently, there's no such an option, yet we are working on restricted helpdesk access in the scope of this public feature: https://youtrack.jetbrains.com/issue/JT-75656/Privacy-problems-with-reporters-in-Helpdesk-projects. Please feel free to vote for this issue to get subscribed to the issue’s notifications. To do so, sign in to JetBrains YouTrack and hit the thumbs-up icon.