Sergey Merzlov

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Hi! I'm Sergey from the YouTrack team. If you have some urgent issue, please contact us directly via https://youtrack-support.jetbrains.com/hc/en-us/requests/new or youtrack-support@jetbrains.com T...

1. Community
2. Agile board: Questions & Answers
3. Agile board setting - Sprints are not synced

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Hi! I'm Sergey from the YouTrack team.  This is Unix time (Epoch time). You can convert it using any online tool like this one. If you process the response in code, then you can look the solution u...

1. Community
2. REST API (Integrations and import form third-party tools included): Questions & Answers
3. Converting timestamp to real date

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Добрый день.Отдельной настройки для этого нет. Это можно реализовать, как я писал выше, запрещая действие смены поля через рабочий процесс (workflow). Пример в моем последнем посте показывает как м...

1. Community
2. REST API (Integrations and import form third-party tools included): Questions & Answers
3. Как скрыть/показать поле в задаче?

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Hi!  I'm Sergey from the YouTrack team. Thanks for your post.  Yeah, sure, you can. You can trigger the workflow on this field change and then just delete the issue from one board and add it to ano...

1. Community
2. Workflow: Questions & Answers
3. WorkFlow question

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Hi! Please share screenshots of your Gantt chart's settings and saved search. Given that this is an old thread, you can send this data directly to our support team via https://youtrack-support.jetb...

1. Community
2. Reports: Questions & Answers
3. Gantt chart with custom sort

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Hi! I just replied to you direct support request but copying here as well just in case.  Hi! I'm Sergey from the YouTrack team. Thank you for contacting us. I'm happy to help you. You can reorder i...

1. Community
2. Knowledge base: Questions & Answers
3. Pin an issue (2021)

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Hi! I'm Sergey from the YouTrack team. If I'm not mistaken, I've addressed this in the YouTrack's community Slack but will answer here as well just in case. We have an automation tool called a work...

1. Community
2. General Questions
3. Receiving new issue notifications in specific Slack channels for specific issue types

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Здравствуйте. Спасибо за обращение. Буду рад помочь. Скрыть эти имена нельзя, они необходимы для работы workflow. Если они совсем вам не нужны, то можете назвать их так же как и само поле изначальн...

1. Community
2. Workflow: Questions & Answers
3. Как убрать в выпадающем списке статусов отображение его name transition?

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Hi! I'm Sergey from the YouTrack team. Thank you for the post.  Is the backlog for an agile board mandatorily a saved search? Yes, it is. I suggest taking a look at our doc Working with a Backlog...

1. Community
2. Agile board: Questions & Answers
3. Board backlog

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Hi!  I'm Sergey from the YouTrack team. We've already discussed this case in the direct support request. But just in case I'll leave a note here: the period is calculated based on what you have in ...

1. Community
2. Workflow: Questions & Answers
3. give value to a Period Custom Field

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