YouTrack Support | JetBrains

Sergey Merzlov

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Last activity December 12, 2024 16:21
Member since April 06, 2020 12:51
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Sergey Merzlov commented, December 12, 2024 16:21
Official comment
Hi, I'm Sergey from the YouTrack team. I'm afraid there's no such option. I believe you've already found a related public feature request in our tracker: JT-74171. If we have any updates regardin...
- 0 votes
Sergey Merzlov commented, December 04, 2024 11:39
Thanks for providing the details—everything is clear now! Our team is actively working on enhancing the issue list design and functionality, and these updates will be part of the upcoming YouTrack...
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Sergey Merzlov commented, December 02, 2024 14:45
You're most welcome! Feel free to reach out if there's anything else we can assist you with.
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Sergey Merzlov commented, November 29, 2024 15:49
Hi, Thanks for sharing this with us. UI behavior can change between YouTrack versions as we aim to align with standard interaction patterns. Double-clicking isn’t a typical method for opening drop-...
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Sergey Merzlov commented, November 29, 2024 15:37
Hi,I'm Sergey from the YouTrack team.Thanks for sharing this with us. UI behavior can change between YouTrack versions as we aim to align with standard interaction patterns. Double-clicking isn’t a...
- 0 votes
Sergey Merzlov commented, November 28, 2024 12:33
Official comment
Hi,I'm Sergey from the YouTrack team.Reporter-type accounts have limited customization options for the ticket list, so the fields displayed cannot be adjusted. We have corresponding feature request...
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Sergey Merzlov commented, November 26, 2024 17:03
Hi!Thanks for your question.You are totally right. This is a bug and we have it reported in our public tracker: JT-82605 Conditional fields required to fill all "required" even the hidden one. Plea...
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Sergey Merzlov commented, November 22, 2024 16:34
Thanks for the update and contribution. I'm glad to hear that the solution helped!
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Sergey Merzlov commented, November 22, 2024 13:43
Hello Mickeychen4728! Sure, feel free to submit new feature requests for our product team to review. However, please note that the workflow constructor is primarily designed for simpler use cases. ...
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Sergey Merzlov commented, November 22, 2024 12:08
Hi,I'm Sergey from the YouTrack team.I'm glad to hear that you found the conditional field settings, which also apply to helpdesk forms. Regarding subforms, those are currently not supported. I'd a...
- 0 votes