YouTrack Support | JetBrains

Sergey Merzlov

Follow New articles and posts New articles, posts, and comments

Total activity 444
Last activity May 17, 2022 08:12
Member since April 06, 2020 12:51
Following 0 users
Followed by 1 user
Votes 1
Subscriptions 179

Sergey Merzlov commented, May 17, 2022 08:12
Hi! I'm Sergey from the YouTrack team. In general, ticket resolution doesn't depend on how a ticket is linked, i.e., whether a ticket is a subtask or parent plays no direct role in its resolution...
- 0 votes
Sergey Merzlov commented, April 28, 2022 16:24
Official comment
Hi! I'm Sergey from the YouTrack team. It's not possible to disable thumbnails, I'm afraid. In the comment/issue body, you just reference an attached file. Removing the thumbnail and hence the fi...
- 0 votes
Sergey Merzlov commented, April 26, 2022 15:06
Official comment
Hi! I'm Sergey from the YouTrack team. The documentation says that I can specify multiple values for the author field Sorry, the description is really confusing there, so it doesn't really say th...
- 0 votes
Sergey Merzlov commented, April 20, 2022 14:48
Hi! For now it started work as I needed Glad to hear! but no board is selecting Firstly, you can base a board on a query, then all issues that match the query are automatically added to the boa...
- 0 votes
Sergey Merzlov commented, April 20, 2022 09:16
Thanks for your response. I already sent the sales team an inquiry related to our license upgrade request, awaiting their response Our sales team replied to you a couple of days ago asking the de...
- 0 votes
Sergey Merzlov commented, April 18, 2022 15:03
Hi! I addressed it in your other post: https://youtrack-support.jetbrains.com/hc/en-us/community/posts/5133137049874-Default-project-for-draft-issue?page=1#community_comment_5163720593682
- 0 votes
Sergey Merzlov commented, April 18, 2022 15:02
Hi! I'm Sergey from the YouTrack team. When I create the issue draft with parameter "draftId={any_value_here}", like this: https://mycompany.myjetbrains.com/youtrack/newIssue?draftId=2-55314 ...
- 0 votes
Sergey Merzlov commented, April 18, 2022 12:27
Hi! I'm Sergey from the YouTrack team. Thank you for contacting us. I'm happy to help you. The prices can be found here: https://www.jetbrains.com/youtrack/buy/#standalone. As for purchasing the...
- 0 votes
Sergey Merzlov commented, April 18, 2022 09:02
Hi! Was there any update on this? I've already replied to your support request and asked to share the logs as requested in the initial reply here. In general, this is a generic error that indicat...
- 0 votes
Sergey Merzlov commented, April 15, 2022 09:28
Hi! I'm Sergey from the YouTrack team. It appears as though the project was not removed fully for some reason. As the first step, let's sync data between YouTrack and a service (Hub) where project...
- 0 votes