I'm Lena from the YouTrack Team. Thank you for reaching out.
We wish to inform you that we had some unexpected problems with our infrastructure. Our team has identified the root cause and is taking proactive steps to enhance our infrastructure to prevent such occurrences in the future.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time.
Please do not hesitate to contact us if you wish us to check if your instance is fixed or have any further questions or require assistance. Our direct link: https://jb.gg/ytsup
Please contact our support directly and describe the problem in detail. It will be helpful if you mention the instance name in the message. We will be able to check the logs.
The same - Service unavailable (Europe).
Same
Update:
Server is up, but i cant access any of its pages like Agile boards and Gantt charts with permission error(im admin).
Hello everyone,
I'm Lena from the YouTrack Team. Thank you for reaching out.
We wish to inform you that we had some unexpected problems with our infrastructure. Our team has identified the root cause and is taking proactive steps to enhance our infrastructure to prevent such occurrences in the future.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time.
Please do not hesitate to contact us if you wish us to check if your instance is fixed or have any further questions or require assistance. Our direct link: https://jb.gg/ytsup
Hello Team ,
Same here
All our users have got banned . Please get this resolved.
Hi Vivek,
Please contact our support directly and describe the problem in detail. It will be helpful if you mention the instance name in the message. We will be able to check the logs.
Our direct link: https://jb.gg/ytsup