YouTrack Support | JetBrains

Lena Vostrikova

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Last activity January 21, 2025 13:13
Member since September 27, 2021 14:29
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Lena Vostrikova commented, January 21, 2025 13:13
Hello,I'm Lena from the YouTrack Team. This branch name should indeed be associated with the issue. May I ask you to contact our support directly via this link: https://jb.gg/ytsup? If you wish to ...
- 0 votes
Lena Vostrikova commented, January 17, 2025 13:11
Hello,I'm Lena from the YouTrack Team. The new option works by keeping the ticket in the initial helpdesk project and creating a new issue in the selected non-helpdesk project. Changing projects fr...
- 0 votes
Lena Vostrikova commented, December 17, 2024 11:57
Thank you for your suggestions! I will forward them to our R&D team.
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Lena Vostrikova commented, December 17, 2024 09:39
Hi,Sure. If you need to create such a report not by schedule, I believe in this case it is achievable using the Apps: https://www.jetbrains.com/help/youtrack/devportal/apps-documentation.html. You ...
- 0 votes
Lena Vostrikova commented, December 16, 2024 08:32
Hello,I'm Lena from the YouTrack Team. I may suggest you two options:1. REST API: https://www.jetbrains.com/help/youtrack/devportal/youtrack-rest-api.htmlYou can get any information you need, trans...
- 0 votes
Lena Vostrikova commented, December 16, 2024 07:24
Hello,I'm Lena from the YouTrack team.I'm sorry to hear that the UI of YouTrack was not intuitive for you. However, I wish to let you know that you didn't face a bug. You mentioned that our system ...
- 1 vote
Lena Vostrikova commented, December 13, 2024 13:37
Hello,I'm Lena from the YouTrack Team. If you use the Server version, you can change the default page using the jetbrains.youtrack.default.page JVM option:Configure JVM OptionsConfiguration Parame...
- 0 votes
Lena Vostrikova commented, November 26, 2024 10:37
Hi,I'm happy to hear that the option works for you, and thank you for sharing your solution as well!
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Lena Vostrikova commented, November 20, 2024 13:01
Hello,I'm Lena from the YouTrack Team. Please try to use the `Prefer plain text for ticket descriptions` option in the mailbox integration → post-processing section. https://www.jetbrains.com/help/...
- 0 votes
Lena Vostrikova commented, November 07, 2024 12:14
You are welcome! :)
- 0 votes