all previous youtrack data was lost

Hello,

I downloaded youtrack free version (max 10  users), installed, and it worked perfectly. I created a project last week, a lot of issues, and we all started to work on it.

Yesterday we made a reboot of a computer where the youtrack was deployed. And now we can't see any data, any projects, any users, any issues!... isn't it all saving in the memory, not in the file system?

If it is saved in the FS - so where it is? and why current youtrack can't find anything? I didn't made any uninstall/update of youtrack, so it's the same version, but now after reboot it seems it's clean as...

please help, a lot of work was done and now it is lost..

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Hello Maria,

YouTrack uses folder teamsysdata in your user home folder to store its files. So please ensure you run YouTrack under the user you ran it before. Or simply copy the files into similar directory for the convenient user.

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I started now windows search on all disks looking for this folder 'teamsysdata'. It was found in only one location : C:\Documents and Settings\postgres\teamsysdata

I have a postgres installed on my machine, we use this DB, but I never logged in under this system user, and of course lastweek and today I logged in under my usual account...

I checked that my account has no this folder.

Moreover, this folder was created on 14 October 2011, 19:18:19, exactly after the reboot was made, so it does not contain any lost data.

So I still can't find the folder with a lost data (I didn't remove any folders with a such name by myself), and it's very unclear why youtrack uses this postgres's folder while I definitely logged in now under my account.

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update:

now I ran search in FAR manager (as it has more advanced search), and I found second folder 'teamsysdata' in C:\Documents and Settings\NetworkService :-)

It is a right folder, with all data, I copied it under postgres account, and youtrack now shows all the issues/projects and so on.

So, the problem is solved partially now, but, it's strange - why it uses these system user's folders on my machine, like NetworkService and postgres although I never logged in under them?

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Maria,

I can only guess how could it happen that YouTrack was launched under these

users. If you have installed YouTrack as Windows service, check what user

it runs under. If you launched YouTrack ever as jar, probably you did this

in a console running under the postgres user? Anyway, YouTrack saves its

data in the teamsysdata subdirectory of user home, so it's quite important

to make sure that it runs always under the same user.

--

Best regards,

Vyacheslav Lukianov

Software Developer

JetBrains, Inc.

http://www.jetbrains.com

"Develop with pleasure!"

update:

now I ran search in FAR manager (as it has more advanced search), and

I found second folder 'teamsysdata' in C:\Documents and

Settings\NetworkService :-)

It is a right folder, with all data, I copied it under postgres

account, and youtrack now shows all the issues/projects and so on.

So, the problem is solved partially now, but, it's strange - why it

uses these system user's folders on my machine, like NetworkService

and postgres although I never logged in under them?

---

Original message URL:

http://devnet.jetbrains.net/message/5322605#5322605

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Hi, sorry for this necropost, i would like to know wether there's some way to make YouTrack version 2 store its data in an Oracle database instead of a storing it using a folder filled with files (teamsys).

a very quik response would be more than welcome. thx in advance
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Hello,

YouTrack can't store its data in Oracle database.
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