No Jira issues imported
Hi,
I just installed the trial version of YouTrack 4.0.1, build #3875 .
I registered for a trial license, here the details from the "Settings" page in the Administration section:
User Count Unlimited 11
Reporter Count 0 0
Project Count Unlimited 2
Issue Count 2147483647 2 (0.00%)
Disk Space Unlimited Unknown
Ban Guest Allowed
Https disabled
License expiration date 06 Oct 2012
Free updates till 06 Oct 2012
If I try to import a project from Jira (Enterprise Edition, Version: 3.13.5-#360), the import process finishes immediately and does not import any issue from Jira. There is no error message.
Users are imported and are shown with subtext "Jira Login: username", groups are imported, the project is created, but the project count is not updated (Projects (Project count) ).
If I click into "Projects" - "<name of imported project>" there is the message "Project is being imported now or failed to be imported earlier, you can't edit it."
I played around with the import settings (Import Security Settings and Import Components as Tags) after deleting the project again, as well as to re-import with the once created youtrack project in place (it is saying, that it will only import new issues) ... - but never there is any issue imported at all.
I also checked the log files, I couldn't see any exception, it just stated, that users have been created, it does recognize components ...
Do you have any idea?
Thanks!
Martin
I just installed the trial version of YouTrack 4.0.1, build #3875 .
I registered for a trial license, here the details from the "Settings" page in the Administration section:
User Count Unlimited 11
Reporter Count 0 0
Project Count Unlimited 2
Issue Count 2147483647 2 (0.00%)
Disk Space Unlimited Unknown
Ban Guest Allowed
Https disabled
License expiration date 06 Oct 2012
Free updates till 06 Oct 2012
If I try to import a project from Jira (Enterprise Edition, Version: 3.13.5-#360), the import process finishes immediately and does not import any issue from Jira. There is no error message.
Users are imported and are shown with subtext "Jira Login: username", groups are imported, the project is created, but the project count is not updated (Projects (Project count) ).
If I click into "Projects" - "<name of imported project>" there is the message "Project is being imported now or failed to be imported earlier, you can't edit it."
I played around with the import settings (Import Security Settings and Import Components as Tags) after deleting the project again, as well as to re-import with the once created youtrack project in place (it is saying, that it will only import new issues) ... - but never there is any issue imported at all.
I also checked the log files, I couldn't see any exception, it just stated, that users have been created, it does recognize components ...
Do you have any idea?
Thanks!
Martin
Please sign in to leave a comment.
What Jira version do you have?
Jira (Enterprise Edition, Version: 3.13.5-#360)
jetbrains-charisma-rpc-plugin-3.10-3.jar
from 2010. It seems, we have evaluated a former version before.
I'll remove that old plugin, restart Jira and see, if this is solving the problem.
Issues are importing quite now.
Thanks!
Best regards,
Martin