On this page in the docs:http://confluence.jetbrains.com/display/YTD4/Mailbox+Integration#MailboxIntegration-ConfiguringRulesforProcessedEmails
is this text:
If YouTrack finds that new received email relates to a previously created issue, then the body of this message is added to the issue as a comment. To determine that the message relates to an existing issue, the following strategies are used:
- Standard MIME threading by 'message-id'/'in-reply-to'.
- Reference to the issue id in the subject.
- Threading by subject, excluding 'Re:', 'Fwd:' and ignoring content within square brackets (the same strategy that GMail uses for threading).
That's great, but I'm not clear on how to get it set up. Right now, that's all
the functionality I'm looking for. I'm aware of the other features that are in there (namely, creating new issues by e-mail), but right now, I just want to get comments working.
My hope was that I could just point YT to a mailbox and give it a check-mail schedule, and that would be that. It would pick up replies to notifications and add them as comments to the corresponding tasks, as described above. That's apparently not how it works, however. If I don't set up a rule, the mailbox is not checked. However, the rules target a specific project, so to get this working across the board, I have to set up a rule for every project, and set up a new rule for each project I add in the future. Am I interpreting this correctly, or is there a better/easier/faster way to get this working?