we added a customer date field "Due Date" and sort the open topics by open/closed, priority and due date. Open, High priorities are on top. Perfect. Unfortunately the Date is sorted descending. Hence due dates in the future are on top.
How can we please sort the due date vice versa so we will find over due or soon due topics on top and dates in the future at bottom of the list? I couldn't find any hint in the documentation or discussions.