Can't login to youtrack.jetbrains.com: No current principal

Not sure if this is the right place for the question but I'm having issue logging into the bug tracker of IntelliJ.  After entering my username and password I get the "No current principal" message which is totally meaningless to me.  With an incorrect username or password I get the "Can't authorize you by the given credentials".  Any idea what's going on here?
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Hello Claus,

could you contect me by e-mail: sergey.andreev@jetbrains.com with details of your login name ?
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Hi Sergey, now the login works.  Maybe it just took an abnormal long time to get the newly created account setup.
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