Helpdesk view for clients - Just "My tickets" and "Knowledge base"
Hello,
Can anyone explain to me how I'd achieve this view for my clients? (Note the “My tickets” and “Knowledge Base" links.
I have a web form as a Channel, yet YouTrack Cloud they see all of this.
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Hi,
I'm Sergey from the YouTrack team.
The view in question is for the logged-in Reporter-type users only. In your example, you are logged out, so you see the view for unauthenticated users (guest).
You can learn more about Reporter-type account and their access settings in our documentation.