Mailbox Integration Automatic Reply to Issue Reporter

Is there a way to automatically reply to the sender/reporter of an issue in YouTrack?

1 comment
Comment actions Permalink
Official comment

Hello James,

there are automatic notifications in YouTrack.

If the reporter is a registered user, he gets a notification every time he reports an issue. You can change the template if you'd like, find more information here: https://confluence.jetbrains.com/display/YTD65/Managing+Notification+Templates

If the reporter is unregistered, you can configure a custom workflow or change the default jetbrains-youtrack-notifyMultipleUnregisteredUsers workflow to send notifications to these unregistered users. Please check this Workflow Guide to learn the workflow basics: https://confluence.jetbrains.com/display/YTD65/Workflow+Guide

Please let us know if you have further questions.

Please sign in to leave a comment.