Custom field with unique value
I havent seen an option to make a field value be unique.
When a team member tries to open a new ticket with an already existing value in a certain string field, i want that the ticket cant be saved. Or at least an error message to appear.
I wanted to ask if there is an existing option or workflow to ensure this feature before i start messing around with coded workflows.
Please sign in to leave a comment.
Hello B Kreuzberger87
It is possible to use a workflow constructor and create a workflow like this: