When I tried to delete a user, I got an error message saying "File not found. Address = 21626880, file = 00000000g00.xd"

Additionally, I tried restoring from a backup to a new YouTrack instance, but the same error occurred.

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4 comments

jetbrains.exodus.log.BlockNotFoundException: File not found, address = 21626880, file = 00000000g00.xd

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Hello 2449172727 

Could you please create a support request via https://jb.gg/ytsup so we can investigate this further?

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The service is still accessible, but there are abnormalities related to the hub, such as token creation and deleting users. It seems that the files have been damaged, and I wonder if I can regenerate the hub-related data files from scratch.

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2449172727 it is not possible to somehow regenerate the Hub data. Please create a support request for us, and we will check how these errors can be fixed.

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