I want to change my company country

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Permanently deleted user
Created

Dear JetBrains,

My page url is https://beeoncode.myjetbrains.com.

I opened my jetbrains account for my team in Czech Republic but I want to change it to Armenia. I want to upgrade my membership to  15 users and it shows prices with CZK. Please advice.

Thanks Artak Hovakimyan

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Liubov Melnikova
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Hello,

 

Please create a support request for this and we will change the country for you.

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Permanently deleted user
Created

I couldn't find how to create a ticket. Please help

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Liubov Melnikova
Created

https://youtrack-support.jetbrains.com/hc/en-us/requests/new?ticket_form_id=66282

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Eryk Chmielewski
Created

It seems to me that Jetbrains is breaking the law and retaining user data.

I wanted to change the country because I had created an account in another country.

Deleting the account and creating a new one with the same address did not help.

This means that even though you delete your account, your data is still stored on their servers.

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Lena Vostrikova
Created

Hi,

I'm Lena from the YouTrack Team. 

I'm sorry that you experienced this problem. Most likely, you face a glitch. Could you please text our support directly and describe which particular account you tried to delete (links and screenshots will be helpful)? You can use this link: https://jb.gg/ytsup

Thank you. 

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