IntelliJ IDEA causes Windows 10 to unexpectedly restart

For some strange reason, IntelliJ randomly causes my computer to reset. No BSOD... no error logs... nothing. The computer just resets with no warning. Windows doesn't even suggest a repair when rebooting. It's consistent and it definitely only occurs when running IntelliJ.

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3 comments
Official comment

Hello,

How do you know it is IntelliJ IDEA? Are there any java crash logs (java_error_in_idea_*.log files) in user home directory, any errors in idea.log? Did you have any software (e.g. some drivers) or hardware updates?

When such issues happen it is also good idea to check hardware, e.g. test RAM with the https://www.memtest86.com

 

P.S. For IntelliJ IDEA related issues/questions please use this forum space https://intellij-support.jetbrains.com/hc/en-us/community/topics/200382555 as this forum is managed by YouTrack team.

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Permanently deleted user

Hello,

I do have the same issue with the last update. And it is clearly IntelliJ IDEA causing the reboot.

At the moment I started IntelliJ IDEA, the pc restarted. I am already up to date (windows & driver), and nothing is pending.

This happened 10 times in a row and right the IntelliJ IDEA splash screen.

Device specifications:

Processor: Intel'R) Core(TM) i7-7820X CPU @3.60GHz 3.60 GHz
Installed RAM: 32.0 GB (31.7 GB usable)
System Type: 64-bit operating system, x64-based processor

Windows specifications
Edition: Windows 10 Pro
Version: 1903
Installed on 7/22/2019
OS Build: 18362.239

I have just installed IntelliJ IDEA today (version 2019.2) (7/26/2019) but I can't have its about information.

Also, I found a java_error_in_idea.hprof in my home user directory. (https://file.io/9kEEQA)

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Frederic, for IntelliJ IDEA related issues/questions please use this forum space https://intellij-support.jetbrains.com/hc/en-us/community/topics/200382555 as this forum is managed by YouTrack team.

I will ask IntelliJ team to answer your request though. 

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