YouTrack Support | JetBrains

Anastasia Bartasheva

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Last activity November 12, 2020 16:20
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Anastasia Bartasheva commented, November 12, 2020 16:20
Hello Chris, As far as I can see, you have already submitted a direct support request - let's continue the investigation there. Thank you!
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Anastasia Bartasheva commented, September 29, 2020 10:06
Official comment
Hello Christian, We are discussing the email integration features with you via emails, let's continue there - I will get back to you with a detailed response. For the reference, I'd mention that we...
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Anastasia Bartasheva commented, September 23, 2020 12:05
Hello, I have responded in the corresponding support ticket you've created. For further reference, "Links" shouldn't be put in the mapping file as it may confuse the script. Also, delimiters should...
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Anastasia Bartasheva commented, September 23, 2020 12:02
Official comment
Hello, I have responded in the corresponding support ticket you've created. For further reference, "Links" shouldn't be put in the mapping file as it may confuse the script. Also, delimiters should...
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Anastasia Bartasheva commented, September 20, 2020 21:14
Добрый день, напишу еще пару вариантов решения проблемы на будущее: 1. Можно написать вокрфлоу, который по прошествии некоторого времени будет убирать задачу с доски. Т.е., например, задача будет в...
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Anastasia Bartasheva commented, August 26, 2020 15:05
Official comment
Hello Nick, If I am not mistaken, your board sprints are linked to custom field Sprints. That means when you set the Sprints field on an issue to some value, this issue automatically appears on the...
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Anastasia Bartasheva commented, August 26, 2020 10:17
Hello Eric and others, Work items are now accessible from workflows. That means you can check issue work items and their types (please refer to the IssueWorkItem entity: https://www.jetbrains.com/h...
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Anastasia Bartasheva commented, July 30, 2020 21:23
Здравствуйте! Спасибо за обращение. Если нужно смигрировать только задачи из нескольких YouTrack в один, то youtrack2youtrack - верный путь. Чтобы понять, что пошло не так, создайте, пожалуйста, за...
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Anastasia Bartasheva commented, July 30, 2020 21:16
Hello, Thank you for reaching out. Please submit a support request and provide the following details for us to investigate: 1. Is it InCloud or standalone YouTrack?2. If it's InCloud, please share ...
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Anastasia Bartasheva commented, July 27, 2020 11:55
Hello Jörg, Thank you for contacting YouTrack community forums. I have forwarded your request to the IJ support team, they will get back to you shortly. In the future, please use Ij community foru...
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