State-Machine Workflow Issue in Sprint Mode
Hi, I created a state machine for my project to control the transition of states. If I open the issue and try to change the state from there, I get the message that I wanted to display and the state remains in "Open", however, when I try to change the state from the sprint view, the task is moved to the new state and I get the message displaying I can't move it to there, and only when I refresh does it return back to Open. To note that when I moved the ticket in sprint view, when I refresh the task itself the state is still Open (and hasn't changed).
Please let me know if any more info is needed.
Any help would be appreciated.
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Hi,
Please attach a screenshot of the message you see when trying to change the state and share the full code of your state machine rule.
Hi Anastasia,
The message I am getting is one that I defined in the workflow You do not have permission to move the task to "In Progress".
The code of the workflow is the below:
Hi,
I am sorry for the delay. Could you please attach a screen recording illustrating the problem?
Also, do you use standalone (which build number?) or inCloud (what is your instance name then?) YouTrack?
Hi Anastasia,
This is the link for the recording https://ufile.io/y8m99.
We are using the standalone version with build number 43142.
Hi,
I am very sorry for the delay. It looks like a bug, could you please record a HAR-file (firefox is more preferable; https://youtrack-support.jetbrains.com/hc/en-us/articles/206546369-When-we-ask-you-to-provide-additional-details-logs-database-HAR-etc-) on moving the card on the sprint view and attach it to a support request (please create it here: https://youtrack-support.jetbrains.com/hc/en-us/requests/new?ticket_form_id=66282) so we could investigate?