Can't add Bitbucket commits most of the time

We're having problems on our YouTrack instance (InCloud 2019.1 Build 51932). Most attempts to retrieve Bitbucket commits fail with a "The server is overloaded or down for maintenance. Please try again later." message. I think we're able to add a commit about once-per-hour and it will succeed. This is both via the automatic webhook that YT set up, and manually adding a commit to an issue.

It doesn't appear that the Bitbucket service is having any issues according to their status page.

This has been going on for at least a week. Any ideas? Is the message coming from Bitbucket or from YouTrack? Obviously, if the error is coming from Bitbucket, there probably isn't much you all can do about it.

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This seems to be getting worse. We can maybe get one commit per day to register inside YouTrack if we're lucky. Anyone else having issues like this with Bitbucket integration?

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Hello,

Could you please share your instance name?

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It's https://paratext.myjetbrains.com/youtrack.

EDIT: Would this be better as an issue in your tracking system instead of on this forum?

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It is still happening. Any updates on this? Even if it's something like "sorry, but we can't do anything about it". :)

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Hello,

I am very sorry for the delay. I will create a ticket on your official support channel from this request to avoid further delays. 

You should receive a notification, please confirm once received. 

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