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Hello,

This is a YouTrack community forum. In the future, please use Idea's forum to ask questions about IntelliJ Idea: https://intellij-support.jetbrains.com/hc/en-us/community/topics/200382555-IntelliJ-IDEA-Users.

I have forwarded your question to the IDEA support team though they will get back to you. 

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Try to start IDE from the command line via the .bat file (located in IDE installation directory) and examine the output.

You can also check the windows event log checking the moment when issue happens on subject of warnings/errors.

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