Keystore problem during switch to HTTPS

I’m trying to activate HTTPS during the upgrade to youtrack 2019.2. 58110. In the Alias field I put the Friendly Name that I used during the certificate signing fase, but no matter what I fill in it keeps saying “The specified alias either does not exist in the keystore file or does not identify server certificate”. I also tried to fill-in other certificate attributes but nothing works. The Friendly Name is “ythb 18-04-2019”. Is the space creating the problem? I changed the Friendly Name als once to ythb and recreated the keystore file, but that gave the same result. My keystore is an certificate export to a pfx file with the public and private key in it, and protected with a password. What am I doing wrong?
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Hello,

Thank you for reaching out. Please create a support request here and share the conf folder, full logs and your certificate. I'm looking forward to your reply. 

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If you don't mind, could you reveal the solution to this case? I am experiencing the exact same issue for something that should be trivial to setup. Any help is appreciated.

 

Thanks.

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Hello,

I'm afraid there is no standard solution - we investigate each case separately. Please create a support request and share the conf folder, full logs and your certificate. Also, please mention the version number of YouTrack you use. I'm looking forward to your reply.

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