We're already using youtrack for our development teams and we were thinking to use it also as an internal helpdesk.
If we want to use it as helpdesk I have to assure that user can see only issues that are:
- created by him/her
- or assigned to him/her
Is there a way that I can give access to the user if someone else assigns an issue to him? Through the workflow?
Or is there a better way to give a user access to the specific issue by any regular user in this project?
Now I only managed that user can see only issues that were created by him/her.
Thank you and best regards