Blue Badge with sprint name

Hi Guys!
I've created a project using the Scrum template and don't change the default configuration. I have some issues in the backlog with the Epic->User Story->Task hierarchy. User Stories are displayed as swimlanes and I move a User Story to the board and It stays in the backlog with a nice blue badge with Sprint name. Just like the one in the picture



But then I move another User Story to the board and it just disappears from the backlog. At first glance, both User Stories look the same, so I can't figure out what it depends on. Could you give me a hand with that?

Thank you in advance.

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I replied to you at Please fill in a support request with the details mentioned there. Thanks! 

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