Api integration with other systems

Dear Support!

I'm sorry in advance, but I'm very beginner.
I want to communicate with another SD system via Apin from Youtrack.
I can create tickets in youtrack from the other system, but it doesn't go backwards. What I tried is a Workflow rule based on a status change.
I tested this on reqbin. com site:
link:
http://192.168.51.137:82/api/v2/object/T000004/action/253

Can you help me how can I incorporate this into Youtrack to send this Api call?
Thank you very much.
Norbert

 

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Hi!

I'm Sergey from the Youtrack team.

I'm sorry for the delayed reply. Generally, if you'd like to get in touch with our support team directly for a quick answer to your question, please fill in a direct request at https://youtrack-support.jetbrains.com/hc/en-us/requests/ We'll be happy to help.

If I got you right and you'd like to send a REST API request to a third-party service via a workflow, then this guide should point you towards the right direction: https://www.jetbrains.com/help/youtrack/incloud/JS-Workflow-REST-API.html 

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Hi Sergey!

Thanks for the answer!
Unfortunately, I didn't really get along with the description, so I'd like to ask for your help.
Can you help me compile the script mentioned above?
Thank you very much!
Norbert

 

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Hello Norbert,

please feel free to submit a support request following this link: https://youtrack-support.jetbrains.com/hc/en-us/requests/ and provide some more details about what is still unclear about the whole process. Please also attach the code you tried. We'll be happy to provide assistance with your workflow.

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