OAuth 2.0 Error

Hi

I just installed YouTrack on a windows server on port 8080. I can log in from localhost, but when I try to login from another computer I can login, but then any link I click on (e.g.  Dashboard)  I get an OAuth error that looks as follows: 

 

My server is in the cloud. My understanding was that anyone with an account and password would be able to login and work with the YouTrack installation. How can I achieve this? I did try to read the documentation but it sounded like the documentation was for embedding into an app.  I just want regular browser clients to be able to access from anywhere. Is that possible?

Thanks, Peter

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Hi!

I'm Sergey from the Youtrack team.

If this error occurs, likely there's some misconfiguration either in Youtrack, your network, or both. So to move further, please share the following details: 

  • a screenshot of what you see when you click on 'Show Details'
  • which URL or IP do you use to access Youtrack on another computer? 
  • send a conf folder of your Youtrack installation 

You can share the details privately with our team via https://youtrack-support.jetbrains.com/hc/en-us/requests/new or by sending an email at youtrack-support@jetbrains.com

If any questions appear, feel free to ask. 

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Hi Sergey

I was a little short of time, so I signed up for the cloud version of YouTrack just so my team can test it for a while. I will get back to this 'on-premise' installation once we make the descision to stay on this platform. 

Thank you for the support!

Best Regards, Peter

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Thanks for the update. 

Using Youtrack inCloud is definitely a good solution. In this case, you don't need to worry about setting up your environment correctly. We take care of all the infrastructure processes for you. 

Either way, if any questions appear, feel free to get back to us. To get in touch with our team, you can fill in a direct request at https://youtrack-support.jetbrains.com/hc/en-us/requests/new We'll be happy to help.

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