Readonly User could not be added

I've tried to create a User with a specific Role and a Readonly Group. Then I've changed the permissions for all Users in a project to a different role. When I try to switch to my group now I get the following exception - and I'm not quite sure what to do with it:

java.lang.IllegalStateException: 'PersistentEvent.added_permittedUser' can contain only 'DeletedUser' types. 'User' type is not supported.

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Official comment


I'm Sergey from the Youtrack team.

Thank you for the post. Let's try to sort that out.

Firstly, please try following these steps: click on the gear icon at the top right corner → Hub Integration. On this page, click the buttons Sync, Export, Invalidate caches, and then Run diagnostics. Then apply quick fixes if there are any. Screenshot:

If it doesn't help, then share the following details: 

* a screencast of the steps you take to reproduce this error 

* do you use Youtrack Standalone or Youtrack inCloud? If the former — send the logs and version, if the latter — your instance name.

You can upload the data to (it's secure and the files can be downloaded by our team only) and share with our support team via We'll investigate it and get back to you with further details. Thanks. 

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