Support for searching attachments content

The knowledge base search function only analyzes the articles contents and not its attached files. Is there a way to enable this for text heavy files like plain text files, Word documents and PDF files? Or are you planning to support this at a later stage?




1 comment


Apologies for the delayed reply. You may create a direct request to our support to receive answers faster.

Currently, we don't have a feature to search in the attachment content. I have created a corresponding feature request: Please vote for it to increase its priority and to receive notifications when its status is changed.


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