I am using the time-tracking features, which are great, but they don't easily support "open ended" acivities. Basically tasks that are not directly associated with an issue.
For example - time spent in meetings, time spent doing system administration (upgrading servers etc), time spent on general support.
I would like to track the above time categories, but I don't want to create a new issue ticket for each meeting. The best I have been able to come up with is creating some new issue types - "meeting", "system admin", and then having a couple of generic issues like "weekly project meeting" that just get time assigned to them, but never get closed.
Is there a better way? I suppose I could use the workflow editor to block those issue types from ever being closed, but that seems a bit overkill.