Subtask appears as unsolved although it is solved

Hello all. In YouTrack I have the problem that created tickets that reference other tickets as subtasks, do not appear as completed in the main ticket. They appear as unsolved, even though the status is set to completed when the subticket is selected.

How do I fix this error? When does YouTrack classify a ticket as completed?

Thanks in advance!

1 comment
Comment actions Permalink

Hi! 

I'm Sergey from the YouTrack team. 

In general, ticket resolution doesn't depend on how a ticket is linked, i.e., whether a ticket is a subtask or parent plays no direct role in its resolution. Ticket resolution is based on a state-type field and its values. For more details, please refer to documentation: https://www.jetbrains.com/help/youtrack/standalone/resolve-issues.html

If any questions appear, let me know. 

0

Please sign in to leave a comment.