Slack notifications not coming from YouTrack app
Hey!
I'm using YouTrack Server and trying to link alerts to my Slack space. I installed the YouTrack app on my Slack, but I noticed that I didn't receive notifications when creating tasks in YouTrack.
Do I understand correctly that the problem with notifications in Slack is due to the fact that I'm using YouTrack Server?
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Hi!
Slack notifications should work correctly with the Server instances, just make sure that all prerequisites are met. Then check if the application is properly authorized and that notifications are enabled.
Hello, I have the same problem. I followed the instruction from this page https://www.jetbrains.com/help/youtrack/server/slack-app-integration.html#youtrack-app-enable-notifications-slack but still, I don't get the notifitcation on my slack.
Also, if I try to create an “Issue draft” from a slack message, I get this message once I open it on Youtrack :
Can you help me?
Thank you in advance
Hi! Please double-check that you've enabled the integration in YouTrack (mind the prerequisites) and authorized the YouTrack app in Slack. If you still have this issue after double-checking that everything is according to the instructions, please file a ticket so we can try to figure this out together.