Recover Youtrack Cloud Admin Account

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Nicolas Aubry
Created

Hi,

I am testing YouTrack for a possible migration from Jira to YouTrack where I work.

Unfortunately, I carried out a manipulation which meant that my account is no longer admin of the YouTrack server… so I find myself with a server without any administrator… how can I do quickly to regain administrator access and resume my tests?

I specify that the account with which I write in this post is my personal account and not the one with which I made the server.

Thanks in advance.

Nicolas Aubry

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Sergey Merzlov
Created
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Hi! 

I'm Sergey from the YouTrack team.

Please note that this is a public forum, so don't share any sensitive information here. I've replied to your private support request with further details about access restoration. If anyone faces the same issue, feel free to reach out to us directly at https://youtrack-support.jetbrains.com/hc/en-us/requests/new](https://youtrack-support.jetbrains.com/hc/en-us/requests/new

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