YouTrack Support | JetBrains

Julia Bernikova

Total activity 216
Last activity April 27, 2026 16:13
Member since November 21, 2023 12:27
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Followed by 3 users
Votes 4
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Created March 19, 2025 02:15

Hi Sentuerkemircan,It seems that the JSON.stringify call is unnecessary - you should be able to pass requestBody as is.If the issue persists after removing it, please share the exact body passed to...
- 1 vote
Created April 10, 2024 12:09

There's no way to do this at the moment, but a corresponding feature request is registered in our tracker: https://youtrack.jetbrains.com/issue/JT-24494/Notification-templates-and-email-formatting-...
- 1 vote
Created April 27, 2026 16:13

Hi Aleksandr Teterin,The issue is most likely related to the permission scheme in your particular instance. Let's continue investigating this in the support ticket you submitted!
- 0 votes
Created March 25, 2026 11:53

Official comment
Hi G. K.,There is no formal schema yet, and preparing one is not currently on the roadmap. An an alternative approach, you can examine the demo import script to get familiar with the expected data ...
- 0 votes
Created March 03, 2026 09:13

Official comment
Hi Jbonsall,Thank you for sharing the exact code you use!The prompt doesn't get displayed because of a recent bug in YouTrack, so there's no issue with the code: JT-94121. There's no definitive ETA...
- 0 votes
Created December 01, 2025 18:23

Hi Anatol,Thanks for your feedback! It looks like the trailing slash is mentioned when describing the default value as opposed to providing a custom one, but we'll keep an eye out for similar reports.
- 0 votes
Created November 27, 2025 13:32

Hi Yinguof,The request mentioned here was closed a few years ago - long before the Helpdesk module was added to YouTrack - since it was decided not to implement it.While adding users via the workfl...
- 0 votes
Created November 27, 2025 13:30

Hi Yinguof,Registration is only available to standard users, but you can create accounts for reporters manually or invite them into your instance. Would that suffice?
- 0 votes
Created November 24, 2025 14:53

Thanks for the update, I'm glad to hear this helped!
- 1 vote
Edited November 24, 2025 11:49

Hi Uolary,The behavior you see is expected: by design, the JavaScript API doesn't check the user permissions. So, it is indeed the app developer's responsibility to ensure the access scheme is resp...
- 1 vote