YouTrack Support | JetBrains

Julia Bernikova

Total activity 227
Last activity September 21, 2026 07:10
Member since November 21, 2023 12:27
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Created October 27, 2025 12:06

Hello,The scenario you described is indeed not yet supported by Gantt charts in YouTrack. There's a feature request for that, feel free to give it a vote: https://youtrack.jetbrains.com/issue/JT-68...
- 1 vote
Created October 13, 2025 08:14

Hi Anton Koronios,It looks like the comment for one of the work items (logged time entries) in issue ATL-39 is not recognized as type string. This might be resolved by slightly changing the code of...
- 0 votes
Created August 11, 2025 17:39

Hi Cdanilo25,Granting the “Create Article” permission to the Reporter role will allow reporters to submit articles. As for helpdesk tickets, they are only visible to members of the helpdesk project...
- 0 votes
Created August 06, 2025 20:52

Hi Alan,As we discussed in the support ticket, the error alone doesn't indicate an upgrade problem and might be resolved by clearing browser data. However, if it persists, please get back to the ti...
- 0 votes
Edited July 22, 2025 08:49

Marion Morazzani,I am happy to hear the workflow works, thanks for the update!Just so you know, workflow conversion is a completely valid approach to getting more familiar with the JS code under th...
- 0 votes
Created July 21, 2025 18:17

Hi Marion Morazzani,It seems that the workflow was first created in the visual constructor and then converted to JavaScript. I believe it used to be a sequence of the “IF” blocks, that's why it onl...
- 0 votes
Created July 17, 2025 09:13

Hi Marion Morazzani!Can you please share the code for workflow B as well? This will give us better understanding of the conversion mechanism you chose and what might need correcting.Also, please de...
- 0 votes
Created June 10, 2025 08:21

Hi Sergey,The version is indeed quite outdated, so our team will not be able to assist here. We would recommend upgrading as is though since a newer Xodus version in a more recent YouTrack build mi...
- 0 votes
Created June 09, 2025 07:46

Hi Malte,Thank you for your kind words and full cooperation! And don't hesitate to reach out if any questions occur.
- 0 votes
Created June 06, 2025 10:23

Hi Malte,Thanks for the update, I'm glad to hear you found an alternative solution!The project ID is indeed not exposed to the workflow API at the moment, I registered an issue about that: https://...
- 0 votes